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How Brands Grow: What...
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Never Lose a Customer Again:...
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Misbehaving: The Making of...
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Nudge: Improving Decisions...
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The Customer Centricity...
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Customer Centricity: Focus on...
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The Illusion of Choice
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Using Behavioral Science in...
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Narrative Economics: How...
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A Consumers' Republic: The...
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The Customer-Base Audit: The...
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Barry Babin,
Eric Harris
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The Curse of Bigness:...
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Get Clients Now! (Tm): A 28...
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R.E.D. Marketing: The Three...
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Hug Your Haters: How to...
Jay Baer
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Design for How People Think:...
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Jen Smith
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The Customer Service Survival...
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