Now there's a book for every help desk and support/call center that needs to answer customer questions and solve technical problems. This book helps you predict call volume, reduce turnover (and costs) and choose the right tools for automating. It's packe
Read More
Now there's a book for every help desk and support/call center that needs to answer customer questions and solve technical problems. This book helps you predict call volume, reduce turnover (and costs) and choose the right tools for automating. It's packe
Read Less
Add this copy of The Complete Help Desk Guide to cart. $9.48, very good condition, Sold by Half Price Books Inc rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1996 by CRC Press.
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Add this copy of The Complete Help Desk Guide to cart. $39.47, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 1996 by CRC Press.
