Add this copy of Sap System Operations to cart. $29.32, very good condition, Sold by ThriftBooks-Atlanta rated 4.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2004 by SAP PRESS.
Add this copy of Sap System Operations [Hardcover] Michael Mißbach Ralf to cart. $66.17, very good condition, Sold by LLU- BOOKSERVICE ANTIQUARIAN rated 1.0 out of 5 stars, ships from Wahlstedt, S-H, GERMANY, published 2004 by Galileo Press GmbH.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very good. With system landscapes becoming increasingly more complex, administering them efficiently is proving equally difficult. This unique new book provides you with concepts and practical solutions that will enable you to optimize your SAP operations. Get in-depth information to set up a viable Standard Operation Environment (SOE) for SAP systems, as well as time-saving tips for certification and validation of your system landscape. Plus, benefit from and customize the numerous examples and case studies extracted from the worldwide operations of many large SAP customers. Take advantage of proven solutions, exclusive tips, and practical examples that enable you to better organize your SAP operations. Learn to streamline 24/7 operations, exploit Service Level Agreements (SLAs), conquer change management challenges, and tackle disaster recovery and security concerns with confidence. You'll also discover expert training recommendations for the management of IT processes. Plus, read about real-world, cross-industry customer insights on the pros and cons of outsourced solutions for your system operation tasks. Although SAP System Operations primarily focuses on SAP systems, you can apply many of the principles found in this indispensable reference book to other ERP and mission-critical software solutions. Highlights Include-Practical guidance on validation and certification regulationsISO 9000, Good IT Practices (GITP)-Exclusive insights on exploiting SLAs-How to set up a viable SOE-Step-by-step instruction to streamline 24/7 operations-Best practices for change management and quality assurance-Understanding the pros and cons of outsourced solutions-Optimizing the structure of your support organization-Expert training recommendations Synopsis Content: Preface...13 Introduction...15 1. IT Operation Management...21 1.1 mySAP versus Best-of-Breed...22 1.2 Compulsive flexibility...25 1.3 Availability, performance and running costs...27 1.4 The IT Service Management Reference Model...32 1.5 Summary...38 2. Validation of SAP Systems...41 2.1 Why do systems and processes have to be validated? ...42 2.2 Validation of computer based systems...45 2.3 Validation authorities...50 2.4 Standard Operating Environment...51 2.5 Standard Operating Procedures...65 2.6 Technical Operating Procedures...66 2.7 Summary...68 3. Service Level Management...71 3.1 Performance Management...74 3.2 Response time...81 3.3 Guaranteed service? ...84 3.4 Capacity Management...86 3.5 Availability Management...86 3.6 How much availability is necessary? ...91 3.7 How much performance is necessary in an emergency...95 3.8 How much stability is necessary? ...102 3.9 How much administration is necessary? ...106 3.10 Cost transparency...107 3.11 Summary...108 4. Change Management...111 4.1 Operation security and consistency...111 4.2 Basics of change management...114 4.3 What is a change? ...117 4.4 How are changes classified? ...118 4.5 Who can authorize changes? ...121 4.6 Who keeps a record of what? ...123 4.7 Development of a change...125 4.8 What action needs to be taken in an emergency situation? ...127 4.9 Change-Review-Meeting...128 4.10 Change documents...129 4.11 Configuration Management...133 4.12 Base lining...134 4.13 How high is the input? ...135 4.14 Tools for change management...137 4.15 The SOE-Document "Change Control"...140 4.16 Summary...143 5. SAP-Quality assurance...145 5.1 SAP System Landscape...145 5.2 SAP Client concept...149 5.3 SAP Transport Management System...156 5.4 Change and Transport Organizer...160 5.5 Instances...162 5.6 Enclosed systems...163 5.7 Summary...164 6. Highly available SAP Systems...167 6.1 Integral approach...168 6.2 Influences from the environment...169 6.3 Hardware Infrastructure...176 6.4 Operating systems...182 6.5 Applications...189 6.6 Implementation of defect-tolerant SAP Systems...200 6.7 Summary...202 7. Organization of the IT Department...205 7.1 Functions level model...206 7.2 Service model.....
Add this copy of Sap System Operations to cart. $66.58, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2004 by SAP PRESS.
Add this copy of Sap System Operations (Sap Press: Englisch) Mißbach, to cart. $96.77, very good condition, Sold by LLU- BOOKSERVICE ANTIQUARIAN rated 1.0 out of 5 stars, ships from Wahlstedt, S-H, GERMANY, published 2004 by SAP Press.
Add this copy of Sap System Operations to cart. $103.36, new condition, Sold by Just one more Chapter rated 4.0 out of 5 stars, ships from Miramar, FL, UNITED STATES, published 2004 by SAP PRESS.
Add this copy of Sap System Operations (Sap Press: Englisch) Mißbach, to cart. $117.97, very good condition, Sold by LLU- BOOKSERVICE ANTIQUARIAN rated 1.0 out of 5 stars, ships from Wahlstedt, S-H, GERMANY, published 2004 by SAP Press.
![Sap System Operations [Hardcover] Michael Mißbach Ralf Sosnitzka Josef Stelzel Mathias Wilhelm Administering Standard Operation Environment Soe Sap Systems Certification Sap Operations Streamline 24/7 Operations Service Level Agreements Slas Change...](https://www.alibris-static.com/imageid/2075600685_t.jpg)
