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Better World Books West

Better World Books West

Not everyone has access to a book the way you do, which is why Better World Books cares. We have donated millions of books and raised millions of dollars to support literacy, libraries and education. Every Better World Books purchase you make contributes. Oh yeah, great prices, fast delivery, unique titles and a generous return policy - we ve got that too. Thank you for shopping with us!

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Overall Seller Rating:

Alibris seller since March 2012

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Seller ratings

  • Overall seller rating:

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  • Accurate descriptions:

    (182 votes)
  • Shipping time:

    (182 votes)
  • Packaging:

    (180 votes)

Customer comments

All of the negative comments for Better World Books West appear below:

negative comment by Amy A on May 20, 2017

Ex-library with detached pages!

negative comment by Amy A on May 20, 2017

Library rebound! Ugly book - would return if possible, but it takes weeks to get a response from Alibris.

negative comment by New & Olde Pages on May 10, 2017

The book was a ex-library with lots of pencil writing inside front page and the usual library stickers and markings. This was not a good condition book. I am done with this seller. Their stock seems to be mostly ex-library.

negative comment by CarolynW on Apr 22, 2017

5 books sent to the wrong address...when notified they said they couldn't change the address when it returned but would issue a refund.....I haven't heard a word from them since even after reaching out to them for info....Aibris has been no help either.

negative comment by Dawna V on Apr 7, 2017

I received the wrong book! I can't get in touch with Alibris to find out anything. I want the book I ordered (Camino Island) but I don't know if this a Alibris mistake or a Better World issue. I JUST NEED HELP WITH THIS ISSUE. THANKS

negative comment by [email protected] on Feb 5, 2017


negative comment by Claire R on Jan 5, 2017

Items arrived very quickly and well packaged, but this is a withdrawn library book that saw a lot of use in the library it was from. It's in OK condition. Not good and certainly not "very good."

negative comment by Michael R on Jan 4, 2017

As of 01/04/2017, I have not received the book shipped on 12/09/2016. Thank you.

negative comment by George H on Dec 30, 2016

The book I received is not the book pictured, instead I received a much older David Muench book! I want my money back!

negative comment by Jose C on Dec 28, 2016

I gave wrong address and book was returned to sender...this seller would not refund the cost of the book...who does that? They have the book to resell again but not giving me the cost of the book is wrong.

negative comment by Amy A on Nov 30, 2016

Heavily-worn library book! Shipped in a thin, unpadded mailer.

negative comment by Georgina on Nov 15, 2016

After 45 days I have still to receive the book I ordered and extremely poor assistance from the seller regarding a refund

negative comment by Bernard R on Nov 1, 2016

The book was all marked up and should be considered in very poor condition - makes it very difficult to read and learn from

negative comment by BillT on Oct 27, 2016

Definitely not "Very Good." Binding is loose, bottom edge is coffee stained, and the board edges are very dirty. The text is unmarked, so it's readable, but that's all.

negative comment by BillT on Oct 27, 2016

Sorry, but it's definitely not, "Like New." It's is massively highlighted, and massively underlined. This won't do. Get a grip, Better World.

negative comment by David B on Jul 28, 2016

Very upset! Item billed as "very good...great condition for a used book!" but it's a former library book w/ plastic wrap on covers; sticky labels on cover, spine &inside; & 2 library names stamped within! Intended as a b'day gift but I'm too embarrassed!

negative comment by JoAnn M on Jul 19, 2016

As Of 07/19/2016 I Have Not Received The Book. Do You Have Any Idea When The Book Should Come? It Said That It Was Shipped July5th, 2016. Thanks For Your Time, JoAnn McGinnigle

negative comment by Luporini on Jul 13, 2016

This book was listed as "Very Good. Great condition for a used book." There was a LOT of writing in red ink: on both inside covers and lots of underlining. This book should not have been sold as Very Good; it should have been Fair. I am very unhappy.

negative comment by William M on Jun 17, 2016

Better World Books re-defines the term "slow". Greater 2 weeks between the alleged shipping date and still no delivery! Seriously?! Out of a 7 book order, the two from BWB are still outstanding. Terrible service.

negative comment by Jos B on Jul 17, 2015

I haven't received the book!

negative comment by edward b on Jul 2, 2015

you handled this mishap wonderfully thank you

negative comment by Melissa H on Jun 2, 2015

My order was placed on April 30th with a window of 3-12 days. On June 1st I was advised that the book order was cancelled. It would have been nice to be made aware of this information before I had email regarding delivery.

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