booklab

E-mail booklab

Overall Seller Rating:

Alibris seller since January 2009


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Seller ratings

  • Overall seller rating:

    How we calculate this
  • Reliability:

     
  • Accurate descriptions:

    (73 votes)
  • Shipping time:

    (84 votes)
  • Packaging:

    (70 votes)

Customer comments

All of the comments for booklab appear below:

positive comment by Suzanne Z on Nov 15, 2017

Gift item was as described and greatly enjoyed by recipient.

negative comment by Tamara F on Nov 14, 2017

Bait and switch! Fraudulent seller! My order indicated the book was new. It was not! 1st page was glued to second page to cover up a dedication. I tried to contact the seller regarding my purchase and was not able to. Returns were not available.

positive comment by Mike W on Nov 14, 2017

Alibris said the book was shipped on October 31. The mailing label indicates it was shipped on November 8! Arrived November 14. Flimsy mailing envelope bent corners on book during handling by USPS. Otherwise, item was new as described.

negative comment by Kyle C on Oct 26, 2017

Never received the book or a refund, would appreciate some response to my repeated emails

negative comment by Anthony H on Oct 26, 2017

They fabricated tracking status. I have file a mail fraud report with USPS

negative comment by Vlad B on Oct 25, 2017

Four months later still no book. Keep hearing about "one more week" or "wait a bit longer". No refund either.

negative comment by Vlad B on Oct 25, 2017

Three months later still no book. Keep hearing about "one more week". No refund either.

negative comment by Vlad B on Oct 25, 2017

Two months later still no book. Keep hearing about "one more week". No refund either.

negative comment by Vlad B on Oct 25, 2017

Two months later still no book. Keep hearing about "one more week". No refund either.

negative comment by Vlad B on Oct 25, 2017

Two months later still no book. Keep hearing about "one more week". No refund either.

negative comment by Vlad B on Oct 25, 2017

Two months later still no book. Keep hearing about "one more week". No refund either.

neutral comment by Vlad B on Oct 24, 2017

Refund issued without problems!!! A+++

positive comment by Carol on Oct 19, 2017

My problem with shipping?not your fault?was resolved wonderfully. Thank you very much.

positive comment by Toolmaster on Oct 17, 2017

book as described, shipped quick

negative comment by Lee S on Oct 10, 2017

I ordered this dictionary from you, based on your price for a new copy & on your proximity to my residence. I trust you understand why I now regret my decision.

positive comment by David L on Oct 10, 2017

Nice copy of book.

positive comment by Glen L on Sep 30, 2017

Love it

positive comment by Jeffrey L on Sep 30, 2017

Thanks.

positive comment by Vlad B on Sep 29, 2017

Fast shipping! Book as described!! A++

positive comment by Ray H on Sep 28, 2017

Great book for tool collectors glad I go a copy

negative comment by Alexis D on Sep 26, 2017

It took exactly a month to receive my textbook, which I had to end up ordering elsewhere. When emailing Laura about initiating a return, she kept repeating that returns can be inconvenient and would only offer a small partial refund. NEVER ORDERING AGAIN!

negative comment by Acquisition D on Sep 25, 2017

Our order has not been received as of 9/25/2017

positive comment by Mary V on Sep 24, 2017

Exactly as described and protected in shipping. Perfect!

negative comment by CLK on Sep 23, 2017

This is a fraudulent company. Paid over $100.00 for book and after 16 days never received. Alibis refunded only shipping and not book paid for!?! I called credit card company & got refund.SCAM company Do not use!!!!!!!

negative comment by Pansy T on Sep 21, 2017

I wished I had looked at their reviews before ordering. The majority of their buyers never receive their books and now I am one of them too!! No book--no refund!!

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