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Good. All items ship Monday-Friday-Fast Shipping in a secure bubble mailer. 4-9 business day delivery. 97 % + We ship same or next business day. Shipping transit days depend on distance from our California location & pse keep track of bad weather, can cause delays. We use an expeditor as well as direct drops at US Postal Service twice daily Pacific Time. End delivery is always US Postal Service. Customer service in the California / United States Only, Pacific Time M-F. MID grade, FUNCTIONAL, may be missing original case, inlay, MAY BE LIBRARY VERSION Will be legally produced copy only, kindly e-mail any questions for items, all tested prior to listing. WE DO NOT WARRANTY CASE / JEWEL CASE / THEY ARE MAILED & ARE TO PROTECT PRODUCT. CHECK IF YOU THINK A BOOKLET IS INCLUDED. CHECK COUNTRY CODE ON FOREIGN PSE.