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Managing for Quality and Performance Excellence

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Managing for Quality and Performance Excellence - Evans, James R., and Lindsay, William M.
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Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading ...

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Managing for Quality and Performance Excellence 2013, South-Western College Publishing, Florence

ISBN-13: 9781285094595

International ed of 9th revised edition

Paperback

Managing for Quality and Performance Excellence 2012, South-Western, Mason

ISBN-13: 9781285069463

9th edition

Hardcover

Managing for Quality and Performance Excellence 2010, South Western Educational Publishing

ISBN-13: 9780324783209

8th edition

Unknown binding

Managing for Quality and Performance Excellence 2008, South Western Educational Publishing

ISBN-13: 9780324646856

7th edition

Hardcover

Managing for Quality and Performance Excellence 2007, Thomson South-Western

ISBN-13: 9780324382273

7th edition

Unknown binding