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Managing Uncertainty in Organizational Communication

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In this book, Michael W. Kramer applies uncertainty reduction theory (URT)--a key theory in current communication scholarship--to the context of organizational communication. Examining URT and the range of research applicable to organizational settings, Kramer proposes a groundbreaking theory of managing uncertainty (TMU), which synthesizes prior research while also addressing its criticisms. Examples are provided to illustrate the principles of the TMU at both the individual and collective (group/organizational) levels of ...

Managing Uncertainty in Organizational Communication 2013, Routledge

ISBN-13: 9780415649896

Trade paperback

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Managing Uncertainty in Organizational Communication 2004, Psychology Press, Mahwah, NJ

ISBN-13: 9780805849202

Hardcover

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