Fine. No Jacket. 4to-over 9¾"-12" tall. "This book is written to assist anyone who, makes or takes calls and is preparing to write telemarketing scripts. It will guide you to successful closure of telephone sales. This book is a teaching instrument. The supervisors, managers and owners of businesses who do not know where to begin can start here. Others who have been successfully telemarketing for years may find a fresh approach that will lead to greater success and satisfaction in thier interaction with prospects and customers. The purpose of this book is not just 'how to get the customer to buy. ' It encompasses the whole picture: how to get the customer to buy; how to maintain company and personal integrity; and how to keep CSRs and TSRs proud and satisfied with what they are doing." This book has 154 pages. The text contains NO internal marks whatsoever.
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