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Thomas Erl

Thomas Erl is a best-selling IT author and founder of (TM) (R). Thomas has been the world's top-selling service technology author for over five years and is the series editor of the Prentice Hall Service Technology Series from Thomas Erl (... ), as well as the editor of the Service Technology Magazine (... With over 175,000 copies in print world-wide, his eight published books have become international bestsellers and have been formally endorsed by senior...See more