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Richard Tyler

Richard Tyler is the owner of consultancy BTFI, which was established in 2004 with a view to shaking things up a little: attitudes, mindsets, beliefs systems, cultures and behaviours. BTFI currently works with many global organisations from retail, banking, law, customer service and health. The past 12 months have seen Richard and his team deliver programmes across the USA, Mumbai, Hong Kong, Singapore and beyond. He speaks around the globe to organizations who need to embrace the leap towards...See more