Micah Solomon

MICAH SOLOMON (Seattle, WA) has been named by the "Financial Post" as "a new guru of customer service excellence." He is a top keynote speaker and consultant on customer service issues, the customer experience, and company culture. A successful entrepreneur, he coauthored the bestselling "Exceptional Service, Exceptional Profit." His expertise has been featured in "FastCompany," "Inc. Magazine," "Bloomberg BusinessWeek," "Forbes.com," NBC and ABC television programming, and elsewhere.