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Jim Buchanan

Jim Buchanan has over 40 years of experience in businesses from small to large and across many industries around the world. He has worked in positions on the front lines of customer interaction and service up to senior leadership responsibilities. Senior level roles in Brand Management, Marketing, General Management, Human Resources, Counsulting and Quality and Productivity have provided insights into how to win the love of customers and of the employees who serve them every day. Jim uses a...See more