Ernan Roman

About the Author Ernan Roman is President of the marketing consultancy, Ernan Roman Direct Marketing, (ERDM). He is one of the leading authorities in Voice of Customer driven Relationship Marketing. Ernan is recognized as the industry pioneer who created three important methodologies: Integrated Direct Marketing, Opt-In Marketing, and Voice of Customer Relationship Research. He was named to "B to B's Who's Who" as one of the "100 most influential people" in Business Marketing by Crain's B to B...See more