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Avy Ellis

Avy Ellis is a successful consultant, author and coach. In his professional career he early discovered the importance of communication skills. Since then he focused on how to succeed in all aspects of life using self development techniques. Avy Ellis's first book published in 2003 was a pioneer work as it was the first extensive book about Service Level Management in Germany, Austria and Switzerland. It currently ranks among the top 30 in Process- and Quality Management books's best...See more