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256 pages. Hardcover with dustjacket. Brand new book. PSYCHOLOGY. The detailed history of a multi-year effort to promote diversity in one organization. In 1995, Meg A. Bond began working as a researcher, consultant, and trainer at "ChemPro"&emdash; a New England manufacturing firm that produces specialized chemicals. Brought on board to guide ChemPro's efforts to create an equitable, efficient, and diverse workplace, for seven years Bond enjoyed open access to the organization's change process and to all the individuals involved. Using ecological theory as her conceptual framework, Bond delineates the stages of this process as it unfolded, drawing out lessons for workers, managers, and consultants from the nitty-gritty dynamics that emerged as the organization underwent change. Bond addresses such issues as privilege, multiple realities, intent versus impact, interdependence, and reactions&emdash; both positive and negative&emdash; to diversity interventions. Emphasizing messy dilemmas as well as successful strategies, she offers an energetic and honest appraisal of a long-term diversity effort, with lessons that apply to other institutions and organizations. Bond's is a unique multiyear site-specific study addressing multiple dimensions of diversity. Her "hands-on" experience, unusual for a scholar, provides a more complete and nuanced view of what is really required to support a diverse workplace. In a society of growing heterogeneity, this is a central challenge that is increasingly affecting most workplaces. The Table of Contents of this book is as follows: List of Figures • List of Tables • Acknowledgments • Introduction • ChemPro-The Organization • Catalysts for Change-Setting the Stage for Collaborative Action • Formulas for Action-Developing and Delivering the Training • Out of the Laboratory-Working with Team Dynamics • Synthesis-Assessing and Institutionalizing Change • Equation for Ongoing Work = Connection + Disruption • Survey Overview • Training Evaluation • Survey Results for Year 1 and Year 7 • Notes • References • Index. "An outstanding contribution to the field...The author provides a strong scholarly foundation for this work and clearly demonstrates expertise in human diversity, organizational consultation, and social ecological (and community psychology) theory. The reference list is comprehensive and includes classic conceptual work as well as more recent scholarship. More impressively, the literature is not simply cited, but used in very nice ways as a basis for approaching conceptual, strategic, and interpretive tasks during the consultation." &emdash; Shelly P. Harrell, Professor of Psychology, Pepperdine University (Key Words: Labor Studies, Workplace, Business, Organizational Psychology, Meg A. Bond, Change, Diversity).
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