What to Say to Get Your Way: The Magic Words That Guarantee Better, More Effective Communication

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With quick-take visuals and a smart sense of how human beings really talk to each other, this guide can turn dead air time into something productive. It's a simple toolbox that can train anyone to say what he means effectively and powerfully.

What to Say to Get Your Way: The Magic Words That Guarantee Better, More Effective Communication 2010, St. Martins Press-3pl, New York

ISBN-13: 9780312580841

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