This textbook brings together both new and traditional research methods in Human Computer Interaction (HCI). Research methods include interviews and observations, ethnography, grounded theory and analysis of digital traces of behavior. Readers will gain an understanding of the type of knowledge each method provides, its disciplinary roots and how each contributes to understanding users, user behavior and the context of use. The background context, clear explanations and sample exercises make this an ideal textbook for ...

Ways of Knowing in Hci 2016, Springer

ISBN-13: 9781493944057

Softcover Reprint of the Origi edition

Trade paperback

Ways of Knowing in HCI 2014, Springer-Verlag New York Inc., New York

ISBN-13: 9781493903771