Viewpoint: An Introduction to Travel, Tourism, and Hospitality


Unique in its exploration of the fields of transportation, travel, tourism, and hospitality "as a whole industry, " this book features exceptionally accurate and up-to-date information on the products, procedures, technology, and careers in each field--based on the author's extensive experience as a member of the training department in the world's largest travel organization. Content reflects the changes and challenges facing the industry as a result of Sept. 11. Internet problems in each chapter give readers practice with ...

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