Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage

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Praise for Value-Driven Business Process Management: "The book goes well beyond a traditional methods-and-tools perspective to present the most current, broadly informed view of BPM as a management discipline..." (Paul O'Flaherty, Finance Director, Eskom). "Franz and Kirchmer go directly to the heart of the role of BPM in business by focusing on value as the driver, management discipline as the requirement, and translating strategy into execution as the measure of success..." (Richard Maltsbarger, SVP of Strategy & BPM, ...

Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage 2013, McGraw-Hill Professional

ISBN-13: 9780071825924

Paperback

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Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage 2012, McGraw-Hill Professional

ISBN-13: 9780071791717

Hardcover

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