Touch: Five Factors to Growing and Leading a Human Organization

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In today's technology-led pursuit of efficiency, we've removed the humanity from business. Here's how to correct that. For better or worse, digital business has fundamentally changed how organizations hire staff, market their services, and connect with stakeholders. The problem is, in an effort to use technology to connect with people more effectively, we have lost the humanity - that critical person-to-person connection - that is the engine of commerce: Hiring is done by automated keyword searches. Offices have ...

Touch: Five Factors to Growing and Leading a Human Organization 2014, Dundurn Group Ltd, Toronto

ISBN-13: 9781459728745

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