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Total Quality Management

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For undergraduate and graduate courses in Total Quality Management, Quality Assurance, and Total Quality offered by technical, engineering, business, education, and health care departments. Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive text provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques.

Total Quality Management 2003, Pearson Education (US), Upper Saddle River

ISBN-13: 9780131228092

3rd International edition

Paperback

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Total Quality Management 2002, Prentice Hall, Upper Saddle River, NJ

ISBN-13: 9780130993069

3rd edition

Hardcover

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Total Quality Management 1998, Prentice Hall, Upper Saddle River, NJ

ISBN-13: 9780136394037

2nd edition

Hardcover

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Total Quality Management 1995, Prentice Hall, Englewood Cliffs, NJ

ISBN-13: 9780130306517

Hardcover

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Total Quality Management 1995, Prentice-Hall, Harlow

ISBN-13: 9780134338064

Paperback

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