Total Quality: A Users' Guide for Implementation

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Total Quality: A Users' Guide for Implementation - Ciampa, Dan
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Dan Ciampa's book directly addresses the challenge of making Total Quality work in a practical, no-nonsense way. Total Quality is in demand today, now that companies in every sector are beginning to compete on the basis of quality, not simply cost. With cost a given, product quality is moving from just a challenge to to rapidly assuming the position as the next competitive prerequisite. The companies that will dominate markets in the 1990s and beyond will deliver high-quality, competitively priced products just when the ...

Total Quality: A Users' Guide for Implementation 1991, Addison Wesley Publishing Company, Reading, MA

ISBN-13: 9780201549928

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