The Presidents Quality Award Program Self-Assessment Process for Federal, State and Local Government

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Why should government agencies conduct quality assessments? The answer is simple: in this era of budget constraints, taxpayer dissatisfaction and "smaller government," today's government agencies must do more with less. The public is demanding it. The Presidents Quality Award Program Self-Assessment Process for Federal, State and Local Government can help you identify areas of waste, cut costs dramatically, and increase efficiency and productivity. Not convinced? Recently, the City of Union, Georgia, used the methodology ...

The President's Quality Award Program: Self-Assessment Process for Federal, State and Local Government 1997, St Lucie Press, London

ISBN-13: 9781574441673

Mass-market paperback

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