The Only Personal Letter Book You'll Ever Need

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What do you say to a company that's trying to rip you off? How do you straighten out a sticky credit dispute, argue successfully with an uncaring bank - or communicate with an insensitive doctor? And how do you keep a friend from abusing your friendship, or solve conflicts with neighbors?

The Only Personal Letter Book You'll Ever Need 1993, Round Lake Publishing

ISBN-13: 9780929543437

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