The Lean Office: Collected Practices & Cases

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This compilation of articles previously published in "Lean Manufacturing Advisor," the Productivity Press newsletter, discusses lean implementations in non-manufacturing operations, from design to processing invoices to customer service, written in a conversational, easy-to-read style.

The Lean Office: Collected Practices & Cases 2005, Productivity Press, New York, NY

ISBN-13: 9781563273162

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