The Invisible Bureaucracy: The Unconscious in Organizational Problem Solving

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In many organizations, structural ambiguities and the inaccessibility of authority can lead workers to make unrealistic, anxiety-ridden assumptions about their superiors and peers. Consequently, bureaucracies, which aim to make problem-solving impersonal and rational, often end up fostering attitudes that elevate the importance of personal relationships and make problem-solving difficult. Unconscious concerns lead people to exaggerate risks, focus on self-defense, and avoid initiative. Drawing on case studies and ...

The Invisible Bureaucracy: The Unconscious in Organizational Problem Solving 1987, Oxford University Press, USA, New York, NY

ISBN-13: 9780195039610

Hardcover

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