A $1.5 billion annual business, Rosenbluth Travel is ranked among the top ten employers listed in The 100 Best Companies to Work for in America. Offering a prescription for new health in companies of every kind, CEO Hal Rosenbluth claims the secret of his success is to concentrate on employees first and customers second.

The Customer Comes Second 1994, Harper Perennial, New York, NY

ISBN-13: 9780688132460

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