The Control Theory Manager - Glasser, William
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Integrating his own theories with those of W. Edward Deming, who is renowned for his study of Japan's management practices, Dr. William Glaser details a revolutionary management approach that enables companies to achieve maximum quality and efficiency and successfully compete in the global marketplace.

The Control Theory Manager 1994, HarperBusiness, New York

ISBN-13: 9780887307195

Trade paperback