The Civility Solution: What to Do When People Are Rude

by

With "Choosing Civility," Forni established himself as a respected authority on civil behavior. Now he puts his ideals to work by showing what to do when confronted with rudeness in this simple and practical handbook.

The Civility Solution: What to Do When People Are Rude 2009, Griffin, New York

ISBN-13: 9780312369644

Trade paperback

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The Civility Solution: What to Do When People Are Rude 2008, St. Martin's Press, New York, NY

ISBN-13: 9780312368494

Hardcover

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