TQM Facilitator's Guide


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Designed for business and government professionals involved in quality programs within their organizations, this book features all the tools necessary to initiate TQM programs. Easy to read and understand, it provides the structure necessary to assure that the TQM program is properly initiated, continually monitored, and results oriented.

TQM Facilitator's Guide 1997, CRC Press, Boca Raton, FL

ISBN-13: 9781574440898

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