Successful Assertiveness

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Assertive communication in the workplace means accepting personal responsibility, clarifying job objectives, communicating precisely, and encouraging satisfactory, straightforward communication among fellow workers. The author here offers strategies for achieving clear, honest communication, developing personal and professional self-esteem, and using these skills to build successful business and personal relationships.

Successful Assertiveness 1997, Barron's Educational Series, Hauppauge, NY

ISBN-13: 9780764100710

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