Weekend Exclusive! Take 5% Off. Get the code »

Service Design and Delivery: How Design Thinking Can Innovate Business and Add Value to Society

by

Write The First Customer Review

This book explains the design thinking approach both for designing new services and delivering the services. This approach itself can be applied to areas other than pure services, because it contains the innovative and intrinsic ingredients that can be applied to any human activity. The book will cover topics such as mindset and preparation for service design as well as prototyping and testing the service design. Introduction on design thinking is discussed and design thinking toolkits are provided - a useful tool for the ...

Service Design and Delivery: How Design Thinking Can Innovate Business and Add Value to Society 2015, Business Expert Press, New York

ISBN-13: 9781606497845

Trade paperback

Select