Root Cause Analysis: Improving Performance for Bottom-Line Results, Fourth Edition

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What is RCA? It seems like such an easy question to answer, yet from novices to veterans and practitioners to providers, no one seems to have come to agreement or consensus on an acceptable definition for the industry. Now in its fourth edition, Root Cause Analysis: Improving Performance for Bottom-Line Results discusses why it is so hard to get such consensus and why various providers are reluctant for that to happen. See what s new in the Fourth Edition: Human Error Reduction Techniques (HERT) new chapter Failure ...

Root Cause Analysis: Improving Performance for Bottom-Line Results, Fourth Edition 2011, CRC Press, Boca Raton, FL

ISBN-13: 9781439850923

4th Revised edition

Hardcover

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