Reference and Information Services in the 21st Century: An Introduction, Second Edition Revised

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Don't try to do good reference without it! Kay Ann Cassell and Uma Hiremath have revised the second edition of their landmark text to deliver new information and reflect the changes in reference services since their last edition was published. This practical guide teaches failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Information on more than 300 sources has been updated to provide you high quality information, including the ...

Reference and Information Services in the 21st Century: An Introduction, Second Edition Revised 2011, Neal-Schuman Publishers, New York, NY

ISBN-13: 9781555707408

2nd Revised edition

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