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Reference and Information Services: An Introduction

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Reference and Information Services: An Introduction - Wong, Melissa (Editor), and Saunders, Laura (Editor)
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This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and information services with less emphasis on print and more emphasis on strategies and scenarios. Reference and Information Services is the go-to textbook for MSLIS and i-School courses on reference services and related topics. It is also a helpful handbook for practitioners. Authors include LIS faculty and professionals who have relevant degrees in their areas and who have ...

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