We have been selling books online for nearly 20 years, so buy with confidence. Every order is shipped the same day or the next day. This is a used book in good condition and may show some signs of use or wear.
Our goal with every sale is customer satisfaction, so please buy with confidence. Every order is shipped the same day or the next day. This is a used book in good condition and may show some signs of use or wear.
This item is in good condition. All pages and covers are readable. There are no stains or tears. Dust jacket is present if applicable. May contain small amounts of writing and/or highlighting. Spine and cover may show signs of wear. May not contain supplementary items such as CD's or DVD's. We ship within 1 business day. Big Hearted Books shares its profits with schools, churches and non-profit groups throughout New England. Thank you for your support!
This book is one I return to each year, as a sales professional. It is full of useful reminders. Keep you mouth shut and listen to words and body language.
Jul 2, 2009
I always wanted to know why I was let go from jury duty....this book told me why. Informative read.....
Mar 19, 2007
Such a good read!
Before I even purchased of the book, I was so attracted to the title, I thought after I read the book, would I be just like another psychic, able to tell the person what's literally on his mind, or even in a day to day situation, people couldn't cheat me anymore because I have read Jo-Ellan's book. But I know I was dead wrong, in this world, there's no magic formula, after all if human behaviours could be easily predictable just like a book, we are nothing more than machines. Nonetheless, the book was drawn from her experience as a jury consultant, written from a frank, candid point of view, she even made it clear at the beginning of the book that some of the ideas presented in the book you may or may not agree, but one thing is clear, after reading this book, you will be prepared to look and analyze people from a completely different angle.
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