Written in the parable style of The One Minute Manager by its co-author, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make stunning customer service a constant feature--not just another program of the month.
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Written in the parable style of The One Minute Manager by its co-author, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make stunning customer service a constant feature--not just another program of the month.
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Seller's Description:
Good. All pages and cover are intact. Possible slightly loose binding, minor highlighting and marginalia, cocked spine or torn dust jacket. Maybe an ex-library copy and not include the accompanying CDs, access codes or other supplemental materials.
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Seller's Description:
Fair in fair dust jacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear. It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear. It may also be ex-library or without dustjacket.
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Seller's Description:
All of our items are donated goods, some books may come like new, or used with some markings and a bit of highlighting. Dust jacket may not be included for hardcover. We cannot guarantee digital codes are redeemable, or valid, as these are donated goods.
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Seller's Description:
Fair. Item is water damaged. May have heavy wear and markings, may be missing CDs/supplemental materials. Stock photo may be different from actual cover.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. All pages and cover are intact. Possible slightly loose binding, minor highlighting and marginalia, cocked spine or torn dust jacket. Maybe an ex-library copy and not include the accompanying CDs, access codes or other supplemental materials.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good-This Hard Back Book is in good overall condition. The covers are intact with some slight wear. The dust jacket, if applicable, is intact with some slight wear. The spine has creasing. Pages may include notes, folds and highlighting. The "Head", "Tail" and "Fore-Edge" may have markings and/or spots. Thanks for supporting our Mission at Goodwill.
