Quality of Telephone-Based Spoken Dialogue Systems

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Quality of Telephone-Based Spoken Dialogue Systems is a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments, and for estimating quality. A broad overview of parameters and evaluation methods is given, ...

Quality of Telephone-Based Spoken Dialogue Systems 2010, Springer

ISBN-13: 9781441935847

Trade paperback

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Quality of Telephone-Based Spoken Dialogue Systems 2004, Springer, New York, NY

ISBN-13: 9780387231907

2005 edition

Hardcover

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