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Purple Goldfish Service Edition: The 12 Ways Hotels, Restaurants, and Airlines Win the Right Customers

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Purple Goldfish Service Edition: The 12 Ways Hotels, Restaurants, and Airlines Win the Right Customers - Briz, Brooks, and Phelps, Stan
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12 Ways to Improve the Customer Experience for Restaurants, Hotels, and Airlines Purple Goldfish Service Edition is about differentiation via added value. Marketing to your existing customers via G.L.U.E. (giving little unexpected extras). The book focuses on the 12 ways to do the "little extras" to improve the customer experience for restaurants, hotels, and airlines. The end result is increased sales, happier customers, and positive word of mouth. Praise for Purple Goldfish Service Edition: "This book is a direct ...

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Purple Goldfish Service Edition: The 12 Ways Hotels, Restaurants, and Airlines Win the Right Customers 2016, 9 Inch Marketing

ISBN-13: 9780984983841

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