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Perfect Assertiveness - Ferguson, Jan
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Understanding assertiveness and aggression, and the potential for improvement in personal, social and workplace relationships.

Perfect Assertiveness 2003, Random House Business Books

ISBN-13: 9781844131549

2nd Revised edition

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Perfect Assertiveness 1999, Random House (UK)

ISBN-13: 9780099406174

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Perfect Assertiveness 1996, Random House (UK)

ISBN-13: 9780099710516

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