Outside in: The Power of Putting Customers at the Center of Your Business

by

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For readers of "Delivering Happiness" and "The New Gold Standard"--a revolutionary approach to understanding and mastering the customer experience from Forrester Research.

Outside in: The Power of Putting Customers at the Center of Your Business 2016, Brilliance Audio

ISBN-13: 9781511360777

Audiobook CD

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Outside in: The Power of Putting Customers at the Center of Your Business 2014, Brilliance Audio

ISBN-13: 9781491514221

MP3 format

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Outside in: The Power of Putting Customers at the Center of Your Business 2012, New Harvest, Boston, MA

ISBN-13: 9780547913988

Hardcover

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Outside in: The Power of Putting Customers at the Center of Your Business 2012, Brilliance Corporation

ISBN-13: 9781469207377

Audiobook CD

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