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Organizational Listening: The Missing Essential in Public Communication

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Organizational Listening: The Missing Essential in Public Communication - MacNamara, Jim
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This landmark study proposes and describes how organizations need to create an architecture of listening to regain trust and re-engage people whose voices are unheard or ignored. It presents a compelling case to show that urgent attention to organizational listening is essential for maintaining healthy democracy, organization legitimacy, business sustainability, and social equity.

Organizational Listening: The Missing Essential in Public Communication 2015, Peter Lang Inc., International Academic Publishers, New York

ISBN-13: 9781433130526

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Organizational Listening: The Missing Essential in Public Communication 2015, Peter Lang Inc., International Academic Publishers, New York

ISBN-13: 9781433130533

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