New York City contractor John Rusk wanted to know why so many home renovation projects end in dispute, disaster, or disappointment for the owner, architect, and contractor. Calling on William Ury, author of the bestselling negotiation guide Getting to Yes to help him, Rusk discovered the answers--which he now presents in this complete guidebook to successful renovation.

On Time and on Budget 1996, Doubleday Books, New York, NY

ISBN-13: 9780385475013