On Cloud Nine: Weathering the Challenge of Many Generations in the Workplace

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"Illustrations by Eldon Dedini A recent survey reveals that customer satisfaction with the weather is at an all-time low. It's up to Wally, director of the Weather Consumer Satisfaction Bureau, to sort things out. In this witty fable, the root of the problem is a disagreement between old and new clouds. The upstarts think technology is the answer, while the old guard says there's no substitute for the tried and true. The resulting storms are having a direct effect on customers, who wonder if they will ever see sunny ...

On Cloud Nine: Weathering the Challenge of Many Generations in the Workplace 2005, AMACOM/American Management Association, New York, NY

ISBN-13: 9780814408780

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