Multicultural Customer Service

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This series presents essential business skills in a fast-paced, interactive format that appeals to today's busy managers, trainers, and employees alike. These authoritative, concise books deliver high-quality training at a remarkably affordable cost and gives readers both new and time-tested ways to increase productivity and career satisfaction.

Multicultural Customer Service 1995, McGraw-Hill

ISBN-13: 9780786303328

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