Microsoft Dynamics Crm 4 for Dummies

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Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you're already aware of all it can do for you. But with so many options and so much to think about, how do you get a CRM system in place with a minimum of hassle? Well, Microsoft Dynamics CRM 4 For Dummies is a great place to start! Written by veteran CRM experts Joel Scott and David Lee, this friendly guide will have you understanding and using Microsoft's CRM solution in a ...

Microsoft Dynamics CRM 4 for Dummies 2008, For Dummies, Hoboken, NJ

ISBN-13: 9780470343258

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