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Managing Public Services: Crises and Lessons from Hong Kong

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This title was first published in 2000: The management of public services is becoming an increasingly difficult task. Demands are increasing while funds appear to be decreasing, but quality of service must remain high. New services are required, demands have to be faced, activities don't always go according to plan and problems emerge in unexpected places and at unusual times; and public managers are expected to deal with these deviations from their regular work patterns. While some activities are concrete in nature and can ...

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Managing Public Services: Crises and Lessons from Hong Kong 2019, Routledge

ISBN-13: 9781138736337

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Managing Public Services: Crises and Lessons from Hong Kong 2000, Ashgate Publishing, Aldershot, England

ISBN-13: 9780754611288

Unknown binding

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