Managing Finance for Quality: Bottom-Line Results from Top-Level Commitment

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Traditionally associated with manufacturing and customer service functions, total quality management (TQM) can also help an organization's finance department perform more effectively. At the same time, finance supports TQM by tracking its contribution to the bottom line. This book shows how to manage both sides of this integral relationship and improve day-to-day operations.

Managing Finance for Quality: Bottom-Line Results from Top-Level Commitment 1994, ASQ Quality Press

ISBN-13: 9780873892674

Hardcover

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