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Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators

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Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators - Kosmoski, Georgia J, Dr., and Pollack, Dennis R, Mr.
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Based upon an in-depth study of over 150 practicing school administrators, this book identifies and explains the 15 most effective strategies for defusing hostile conversations with adults.

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Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators 2005, Corwin Publishers, Thousand Oaks

ISBN-13: 9781412913409

2nd edition

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Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators 2005, Corwin Publishers, Thousand Oaks

ISBN-13: 9781412913393

2nd edition

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Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators 1999, Corwin Publishers, Thousand Oaks

ISBN-13: 9780803968097

Trade paperback

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Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators 1999, Corwin Publishers, Thousand Oaks

ISBN-13: 9780803968080

Hardcover

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